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Questions About Gourmesso Capsules
Here you will find answers to the most frequently asked questions about Gourmesso capsules.
Do Gourmesso capsules really fit my Nespresso®* machine?
Yes. Our coffee capsules fit all current OriginalLine Nespresso®* machines and will not damage your machine. If you encounter any unexpected problems when using Gourmesso capsules, please contact us.
What are Gourmesso capsules made from?
Our capsules are made from a soft plastic that ensures that your machine's closing mechanism is not damaged. The capsules are sealed using an aluminum-like material, similar to that of Nespresso®* capsules. The plastic used in our capsules is BPA free.
My Nespresso®* machine is harder to close than usual – is that normal?Yes. The closing mechanism of some machines might be a little more difficult to close when using Gourmesso capsules. Check that the capsule is inserted into the appliance correctly, and use slightly more pressure when closing. Our capsules are made of a special plastic that yields easily, so they will not damage your machine.
What does the intensity number on Gourmesso capsules mean?
Our intensity numbers (2–10) refer to the strength of the roast and flavor of our varieties. The flavor develops when the coffee is roasted. Also, while roasting, the coffee changes in appearance and the various aromas develop. The longer the coffee is roasted, the more intense the aroma becomes. The beans are also very finely ground to boost the characteristics created by the roasting process thus producing an even more intense flavor. Our intensity numbers follow the same scale as the original capsules for Nespresso®* machines.
How exactly do I save more than 30%?
Simple! You pay only $0.45 for each Gourmesso capsule while an original capsule from Nespresso®* costs $0.65 or even more! Therefore, you save more than 30% with Gourmesso.
How do I redeem a voucher?
Please complete your order as follows:
Once you have placed the packs you wish to buy in your cart, click on the shopping cart icon and scroll down. You will find the "Voucher" option, then click on "Change" and enter the voucher code into the empty field.
Exactly which Nespresso®* machines do Gourmesso capsules fit into?
Essentially, Gourmesso capsules fit into all currently available OriginalLine Nespresso®* machines. You can find a complete list of compatible machines here. The exceptions are the Nespresso®* VertuoLine machine, coffee machines for commercial use which use pads instead of capsules, and Nespresso®* built-in appliances such as those from Miele. Models branded Saeco, Jura and Siemens, and of course those with drip filters are not compatible. If you are still unsure or have questions about using Gourmesso capsules, please contact us directly via thecontact form or by e-mail. The Gourmesso Team will be pleased to help you!
How do I make a complaint about my order?
If you wish to make a complaint about your order, please contact us by e-mail or by using the contact form and state the reasons for your complaint. The Gourmesso Team will then contact you as quickly as possible, and when necessary will send you a return label, so that you can easily return us your order. Knowing that you are impressed by the quality of Gourmesso is important to us. We hope that Gourmesso becomes your favorite coffee! If you have questions or suggestions about Gourmesso – positive or negative – please feel free to contact us.
Where does the coffee in Gourmesso capsules come from?
The coffee in Gourmesso capsules comes from different regions all around the world. Each variety combines unique and special aromas. Information about the origin of the beans and what blend of the finest Arabica and Robusta coffee is used in your Gourmesso capsules can be found in the product information on the packaging or in the descriptions in our online shop.
For more information you can discover our current offers and deals and compared them with the competition. Start enjoying our premium coffee while saving money by discovering our advantages:
If you are interested in knowing more about the advantages of Gourmesso click here:
1- The advantages of Gourmesso compared to other Nespresso®* compatible capsules suppliers (price, variety, and other benefits):
2- Suitable Gourmesso equivalents to your usual Nespresso®* blends:
3- Our special offers: